Delivery

Any order over £40 qualifies for free delivery. Please note that if you have applied a discount and the total with discount is under £40 you will be charged for delivery. 

The standard charge for any order under £40 is £3.99.

All orders will be delivered to you within 2-3 working days and you will be notified of dispatch and delivery date by email. 

Due to the busy Christmas and New Period and the current Covid situation, you may experience slight delays to your delivery. We are working as hard as we can to get your order out to you as soon as possible, please get in touch if you have any questions.

Refunds

Thanks for purchasing our products.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If you are unhappy with the product and are not eligible for a refund, please do contact us at hello@bowercollective.com and we will happily discuss this with you and try and find a resolution.