Will this shampoo work for my hair type?

Our formulas are designed to work for all hair types, from straight to curly, and everything in between. They're gentle yet effective, leaving your hair clean, nourished, and healthy.

What makes your hair and body care products eco-friendly?

Our naturally derived, plant-based products deliver powerful results, leaving your hair and skin clean, nourished, and healthy.

All formulas are vegan, made in the UK with naturally derived ingredients, and packaged in reusable refill pouches to help you eliminate plastic waste.

Not only are they better for the planet, but they also ensure your personal care routine for both hair and body stays top-notch, giving you the best of both worlds

Are the shampoo and conditioner safe for colour-treated hair?

Yes, our shampoo and conditioner are safe for colour-treated hair. They are made with gentle, naturally derived sulphates, which, unlike synthetic sulphates, help protect your colour without causing damage.

Are your products safe for my family and sensitive skin?

Yes, all our products are formulated with naturally derived, gentle ingredients, making them safe for the family, including those with sensitive skin.

They are free from harsh chemicals and synthetic fragrances ensuring they are kind to both your skin and the environment.

What if I don't like the products?

We’re confident you’ll love our products, but if you’re not satisfied, we offer a hassle-free return policy. Just contact our customer service team for assistance.

How do I return my empty refill pouches for re-use?

It's easy! Put your empty pouches in the free-post returns envelope that we provide in your order.

Then simply pop the envelope in your nearest post-box. We'll do the rest, reusing and refilling them again and again!

Can I cancel or adjust my subscription anytime?

Your Bower subscription is 100% flexible. You can pause, cancel, or delay your delivery at any time by simply logging into your account in a couple of clicks.

You'll never be hit with a surprise charge as we always remind you about any upcoming subscription orders via SMS and email.

How long will one refill last?

Each refill is designed to last approximately 8-12 weeks, depending on how often you wash your hair.

What will be in my next subscription order?

In your next subscription order, you'll receive the following refills to keep your dispensers topped up, all with 20% off when you subscribe and save:

• Rose & Pink Pepper Shampoo Refill 500ml – £8.29
• Rose & Pink Pepper Conditioner Refill 500ml – £8.29
• Orange & Mandarin Body Wash (Upgraded to 1L for better value and fewer deliveries) – £13.99

Want to switch things up? You can easily edit your order, skip, pause, or cancel at any time.

If you're feeling adventurous, we also offer Coconut & Orchid and Dahlia & Vanilla in both shampoo, conditioner, and body wash, as well as Wild Mint & Bergamot body wash refills for a fresh new fragrance experience!